Pricing · USDT
Every operator runs a different back office, brand count and chat volume, so Core and Agents are priced from a scoping conversation. Extra seats, message packs, slip checks and custom features carry a published price, right here.
Ekadum Core
The base system for your CS team — every chat and every number in one place.
Agents
AI agents that do back-office work for your team — take only the ones you need.
Customize Spec
A feature built for the way your operation actually runs.
Top up when you go past what Core includes.
Seats
Core comes with 10 seats. Add admins or supervisors one at a time, or ten at once.
10 seats = 50 USDT a seat · save 90 USDT
Message pack
Only messages the AI sends to customers count. Replies your team types, and messages customers send you, are free.
Compare with a human team ↓0.015 USDT per message · ≈ ฿0.48
Valid for 3 months
Bank check
Every slip a customer sends is read and checked against the bank's record — is it real, how much, when — before your team sees it. Core includes 2,000 slips a month.
0.007 USDT per slip · ≈ ฿0.22
Valid for 1 month
Prices in USDT · paid over TRC20 or ERC20 · no card or bank account needed
200,000 messages · AI vs human
Starting figures are measured on real gaming CS teams — change them to your own team's numbers.
Cost of 200,000 messages
5.4×
cheaper than a human team
13,155
USDT saved per 200,000 messages
81%
of the cost gone
Your team's numbers
Working hours / shift
= 372 messages per admin per shift
| ekadum | Human team | |
|---|---|---|
| Reply time | Seconds, every chat | Minutes when chats pile up |
| Night shift | 24 hours, same price | Extra people on rota |
| Turnover | Nothing to retrain | Hire and train again |
| Answers | Your rules, every time | Depends who answers |
Where the numbers come from: measured on live gaming CS teams in September 2026 — teams that answer mostly with canned replies average ~31 messages per admin per hour (about 370 per 12-hour shift); teams that type their replies, about 19 an hour (about 150 per 8-hour shift). Admin cost includes salary and benefits at ฿25,000 a month, 26 working days, ฿32 = 1 USDT. Your team stays — the AI hands over anything that needs a person, and replies your team types never count toward the pack.
Each message the AI sends to a customer counts as one. Replies your team types, and messages customers send you, don't count.
AI message credits are valid for 3 months and slip checks for 1 month, from the day you buy them.
Our customers each run a different back office, number of brands and chat volume, so the price comes out of a scoping conversation rather than a package.
From 1,200 USDT per feature. We scope the work and give you the price before we start building.
In USDT over TRC20 or ERC20. No credit card or bank account needed.
Channels, brands, chat volume and back office — and we'll price the system you actually need.